After-sales service

After-sales service commitment:

E-king after-sales team is always on standby, just to bring customers all-weather maintenance, repair services.

If there is any quality or fault problem of your product, Teleking promises to respond in the first time to ensure the smooth progress of your project.

After the company received your noticeHalf an hourRespond to the problem,Within 100 kilometers of our after-sales service centerWithin 3 hoursArrive on site for processing、Within 300 kilometers from our after-sales service center5 hours、Construction in a foreign place (in China)Within 24 hoursArrive on site for processing.

Half an hourRespond to problems

100 kilometersbeforeWithin 3 hoursArrived at the scene
300 kilometersbefore5 hoursArrived at the scene
nonlocal(domestic)Within 24 hoursArrived at the scene